a copy of your letter has been forwarded to the author for his response. i am sure you will be hearing from him in the near future. i am pleased that you found our article informative and hope that you will continue to read our publication. should you have any comments or questions in the future,please do not hesitate to write to this office.

we value our readership and are proud to have you as a member of our family of subscribers.

商务类作文篇2

the solution

most behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. we've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.

there are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. the caveat is that there is no possible way to know all of them!

these guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. possibilities to commit a faux pas are limitless, and chances are, sooner or later, you'll make a mistake. but you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. when in doubt, stick to the basics.

商务类作文篇3

dear

after checking with all of our other stores in the area，i regret to inform you that i have been unable to locate another [item requested] for you.

if you would like me to place a special order， i would be most happy to do so. normally， it takes between four to six weeks to receive merchandise ordered in this manner. if this is your desire， please call me at your convenience at [telephone and extension].

on behalf of [name of firm] i would like to thank you for shopping at our store and if there is any way that we can be of further assistance to you， please let us know.

商务类作文篇4

1． at a slower rate…

2． it reflects the great differences that exist between…

3． these figures were overwhelmingly greater than the corresponding figure of…

4． it can be seen from the chart that significantly…~er…than…

5． in all locations, a out numbered b…

6． these two pie charts show the differences between two groups of…

7． the first point to note is the huge increase (in the number of)…

8． a is more than ***times(bigger) than b

9． the biggest loss was to a,which decreased from***to ***of the whole.

10． the biggest gains(in graduate numbers) were made by a which,as a group,have increased by over **%

商务类作文篇5

international business is inseparable from the telephone, a convenient means of communication. can your voice be courteous when your voice travels around the world through the microphone?

the charm of intonation, answering the phone in a clear and pleasant tone, shows the professional demeanor and amiable character of the speaker. although your partner can't see your face, your joy or irritation will come through your voice. when you call, your tone should be smooth, soft and serene. then, if you can talk to each other with a smile, it will make your voice more friendly and enthusiastic. never chew gum or eat while you're on the phone.

the appropriate answer calls should be answered immediately after the second bell sound, should take the initiative to identify the company or department name and his name after politely greeting each other, do not pick up the phone and asked: “ hello, who are you looking for? ” also, to call people need to leave a message should be clear to report the name, unit number, and a message in simple language. the end of the telephone conversation, usually made by the calling party, then politely said goodbye to each other. no matter what the reason for the telephone call, the party shall be responsible for the redial.

telephone calls are most common in commercial complaints and cannot be answered in a timely manner. in order not to lose every opportunity to clinch a deal, some companies even make telephone calls to be within an hour of the provisions of the reply. generally within 24 hours of the phone message to reply, if you call back, just in case the other party is not in, but also to leave a message, indicating that you have called back. if you really can not personally call back, you should entrust others agency.

pay attention to the time difference. make sure you know the time difference and the hours of work before you make a call. don't make a phone call on the day off so as not to interfere with the rest of the day. try not to call home even if the customer has told you the phone number at home.

the proper use of the phone in america you can sell the goods to a person be strangers to each other by telephone, while in europe, latin american and asian countries, telemarketing or on the phone for a long time to talk business on the unacceptable. the best way to develop good business relationships is to negotiate face to face with customers, while the telephone is mainly used to arrange interviews. of course, once the two sides have met, it is much easier to communicate with each other by telephone.

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